HelloFox 哈喽小狐中文

HelloFox Terms of Use

Last updated: 22 October 2026

1. About these terms

These terms are an agreement between you and SANY HOLDINGS PTY LTD (ABN 35 669 666 737), NSW 2069, Australia ("we", "us"), the operator of the HelloFox app ("HelloFox" or "the Service"). By creating an account or using HelloFox, you agree to these terms and to our Privacy Policy.

If you download HelloFox from the Apple App Store, Apple's Licensed Application End User License Agreement also applies, unless these terms say otherwise in a way Apple permits. If you download it from Google Play, the Google Play Terms of Service also apply.

2. The Service

HelloFox is a voice assistant app. Its features are: - voice interaction - live translation and photo translation - ingredient scanning - calorie tracking - reminders and wake-up alarms - a daily almanac, fortune and date selection - a daily horoscope for the 12 star signs - wake-up extras: a weather line for a city you choose, a ringtone you record yourself (iPhone only) and a female or male reading voice

哈喽小狐 is made for iPhone and Android phones. It is not designed for iPad.

Some features need an internet connection and a signed-in account. We may change, add or remove features over time.

3. Eligibility

You must be at least 13 years old to create an account or use HelloFox. If you are under 18, you should use HelloFox with the involvement of a parent or guardian, who should also manage any purchases ( There is no age check in the app; you confirm your age by accepting these terms.

4. Your account

5. Acceptable use

You must not: - break the law or infringe anyone's rights using HelloFox; - upload content that is unlawful, harmful, harassing or that you don't have the right to use; - try to get around the voice-minute limits, payment checks or referral rules; - create multiple or fake accounts; - reverse engineer, overload, scrape or interfere with the Service or its servers; - use the Service to build a competing product.

We may suspend or close accounts that break these rules (see section 12).

6. AI output: for reference only

HelloFox uses automated services, including Microsoft Azure and Google Gemini, to produce translations, recognise text in photos, check ingredients, estimate calories and write horoscope readings. This output is generated automatically and may be inaccurate, incomplete or out of date. - Translation is for general reference. Don't rely on it for legal, medical, financial, safety-critical or official purposes. Use a qualified human translator for those. - Calorie estimates and the ingredient check are approximate and are not medical, dietary or nutritional advice. They may miss allergens or ingredients. Always read the actual product label. If you have a health condition, food allergy, eating disorder, or are pregnant, talk to a doctor or accredited dietitian. - Almanac, fortune and date selection are traditional cultural content provided for entertainment and cultural reference only. They are not predictions or professional advice. - Horoscope readings are generated automatically by AI for entertainment only. They are not predictions or advice. - Reminders and wake-up alarms depend on your phone's notification settings, battery settings and sound settings, and may not ring or may be delayed in silent, Do Not Disturb or battery-saving modes. Don't rely on HelloFox alone for critical reminders, such as essential medication.

7. Subscription, free trial and auto-renewal

8. Voice minutes

9. Refunds and your consumer rights

Purchases are made through Apple or Google, so refund requests are handled by Apple or Google under their refund policies. We can't issue refunds directly.

Nothing in these terms excludes, restricts or modifies any consumer guarantee, right or remedy under the Australian Consumer Law (Schedule 2 of the Competition and Consumer Act 2010 (Cth)) or other law that can't lawfully be excluded. If HelloFox has a major failure, you may be entitled to a refund or other remedy under the Australian Consumer Law. Contact support@hellofox.app and we will help.

10. Referrals

HelloFox lets you share an invite code. Entering a referral code at sign-up is optional.

Referral rewards: - A referral counts only when the friend you invited becomes a paying subscriber. Free trials, installs and sign-ups alone don't count. If the friend's payment is refunded, that referral no longer counts towards future rewards. - When your number of successful referrals reaches 5, 10 and 15, you get one reward each time. Each reward lasts one month: 5 = one tier up, 10 = two tiers up, 15 = three tiers up, counted from the plan you pay for when you earn it. - If you don't have a paid subscription (or are on a free trial): 5 = one month of Plus voice minutes, 10 = Premium, 15 = Super. - Tiers above Super add 120 voice minutes each for that month (Super +1 = 240, +2 = 360, +3 = 480 minutes). - A reward only raises your voice-minute allowance for that month. It does not change your App Store or Google Play subscription, your price or your billing date, and it isn't a refund or credit. Rewards can't be exchanged for cash and can't be transferred. If a reward month is still running, the next one starts when it ends. - Friends who join with your code don't get a reward under this program.

We may cancel referrals or rewards that come from abuse, such as: - self-referral - duplicate or fake accounts - referring each other - automated sign-ups - the same device or person using several accounts

11. Intellectual property

We, or our licensors, own HelloFox, including its design, the HelloFox name and the fox character. We give you a personal, non-exclusive, non-transferable, revocable licence to use the app on devices you own or control, for your own non-commercial use.

You keep ownership of the content you submit, such as text, photos, recordings and food entries. You give us permission to process it only to provide the Service to you.

12. Suspension and termination

You can stop using HelloFox and delete your account at any time.

We may suspend or terminate your access if you seriously or repeatedly breach these terms, if the law requires it, or if we stop offering the Service. Where reasonable, we will give notice first. If we stop the Service entirely, we will give reasonable notice. Any refunds will be handled as described in section 9.

13. Liability

To the extent permitted by law, including the Australian Consumer Law: - HelloFox is provided "as is". We don't guarantee that it will be uninterrupted or error-free, or that AI output will be accurate. - We are not liable for indirect or consequential loss, or for loss caused by relying on translations, calorie estimates, ingredient checks, almanac or fortune content, or missed reminders. - Where our liability for failing to meet a consumer guarantee can be limited, it is limited, at our option, to supplying the services again or paying the cost of having them supplied again.

None of this limits any right you have under the Australian Consumer Law that can't be excluded.

14. Changes to these terms

We may update these terms. If changes are significant, we will tell you in the app or by email before they take effect. If you keep using HelloFox after that, you accept the changes. If you don't agree, you can stop using the Service and delete your account.

15. Governing law

These terms are governed by the laws of New South Wales, Australia. You and we submit to the non-exclusive jurisdiction of the courts of New South Wales.

16. Contact

SANY HOLDINGS PTY LTD (ABN 35 669 666 737), NSW 2069, Australia. Email: support@hellofox.app